Shopping online with Sensiro
How to order?
- Sign up as member & update all the details such as name, phone number, billing address and shipping address
- Find the products you want, select the color/size you want, and add to the shopping cart.
- After finalize all the products, you may proceed to checkout.
- Please double confirm the delivery person’s name, phone number and shipping address.
- You may make the payment via bank transfer to Sensiro bank account as below:
Account name: ROCKET MARKETING
Account number: 5571 3924 9776
Bank Name: Maybank
- You need to send us the payment receipt via email – hgng87@gmail.com
The Payment Methods
For the time being, we only accept payment via bank transfer. FPX and credit card payment gateway will be available on our platform in the near future.
How long will it take to get my parcel?
We will process your order on the next working day after you purchased and made the payment. Once we have processed your order, you will be able to receive the delivery to your doorstep within one week time.
How to track?
Once your order is shipped, you can track your order in your account to see where the location of your goods is.
Shopee Express – https://shopeexpress.com.my/
JNT – https://www.jtexpress.my/track.php
GDEX – https://www.gdexpress.com/malaysia/e-tracking/
What if the item ordered successfully but out of stock in our warehouse?
Our customer service will email/call you and tell you that the item(s) are out of stock. You may choose to cancel the order and refund, or change it to another color/pattern.
If you want to exchange to other product(s), you may need to cancel the order first. And re-order for the product(s) you want. This is to lower down the mistake of redundant orders and ensure that you can get your desired products.
More than a week, but I still did not receive the parcel since it has shipped out?
Please contact us via email or whatapps. We will do inspection on your order/parcel and update you as soon as possible. Sometimes the parcels will be delayed due to peak/festival season such as Chinese New Year, Selamat Hari Raya, or some unforseen events, such as MCO.
You can managed to contact us via this link – https://sensiro.co/contact-us